Tagged #customer
VItor23 published a news article
The Role of Natural Language Processing in AI Customer Service AgentsIn the ever-evolving landscape of artificial intelligence, Natural Language Processing (NLP) stands as one of the most transformative technologies. As businesses strive to provide more efficient, responsive, and personalized customer service, AI-powered solutions are becoming the new norm. Among these, the AI customer service agent has gained significant prominence, offering a seamless blend of automation and human-like interaction. At the core of these intelligent agents lies NLP—an interdisciplinary field that bridges computer science, linguistics, and AI to enable machines to understand a...Read More
#ai #customer #service #agent